Group dynamics research has revealed three key findings that explain sustainable, effective and high performing team performance. First, effective teams are characterised as having “a relatively small number of people with complimentary skills committed to a common purpose, performance goals, and ways of working together for which they hold themselves mutually accountable” (Katzenbach & Smith, 1996).
Second, effective teams identify which strengths can best deliver which activities and then allocate and align those activities according to those team members with those strengths. They are comprised of individuals with complimentary skills, not similar skills, who surround themselves with others who make up for their weaknesses. Effective teams align individual strengths so well their weaknesses are irrelevant.
Third, effective teams are formed by selection but are built through relationships i.e. how people interact. Individuals new to the group first ‘form’, ‘storm’, and ‘norm’ before they ‘perform’, and they attend to the team’s culture and interpersonal dynamics to ensure that these support rather than inhibit its purpose.
Subsequently the three universal individual needs in a group are met i.e., to have a voice and be heard, be viewed as essential to a group, and be seen as unique and exceptional.